## Cancellation and Return Policy###
Cancellation Policy1.
1.**Order Cancellation by Customer**:
- Customers can cancel their order within 24 hours of placing it.
- To cancel an order, please contact our customer service team at 9676055582 or email us at gurralapraveenkumar.pg@gmail.com with your order details.
-Once the cancellation request is approved, a confirmation email will be sent to you.
- If the order is already shipped, it cannot be canceled. However, you can initiate a return once you receive the order.
2.**Order Cancellation by RAJMENSWEAR**:
-RAJMENSWEAR reserves the right to cancel any order due to unforeseen circumstances such as unavailability of stock, technical errors, or payment issues.
- In case of such cancellations, the customer will be notified via email or phone, and a full refund will be processed.
### Return Policy
1.**Eligibility for Returns**:
- Products can be returned within 15 days from the date of delivery.
- To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
- Items that are damaged or altered after delivery will not be eligible for return.
2. **Return Process**: - To initiate a return, contact our customer service team at 9676055582 or email us at gurralapraveenkumar.pg@gmail.com with your order details and reason for return.
- Once your return request is approved, we will provide you with the return shipping address and instructions.
- Please ensure that the returned item is securely packed to prevent any damage during transit.3.
**Return Shipping**:
- Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received.
- We recommend using a trackable shipping service or purchasing shipping insurance for items valued over ₹500.4.
**Refunds**:
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Shipping charges are non-refundable unless the return is due to our error.5.
**Exchanges**: -
If you need to exchange an item for a different size or color, please contact our customer service team at 9676055582 or email us at gurralapraveenkumar.pg@gmail.com.
- Exchanges are subject to product availability. If the desired item is not available, you can opt for a refund or choose an alternative product.
### Contact Us
For any questions or concerns regarding our Cancellation and Return Policy, please contact us at:
- **Phone**: 9676055582
- **Email**: gurralapraveenkumar.pg@gmail.com
- **Address**: Opp RTC Complex, Ramabhadrapuram
- **Business Hours**: Mon to Sun, 9AM to 8PM